Cancellations and Refunds
Cancellation / Reschedule policies:
Escape Room: 24 hours notice of cancellation/reschedule for full refund. Please arrive 10-15 minutes prior to your booking time. If you arrive after your booking time, we will do our best to accommodate you.
Birthday Party: 14 days cancellation/reschedule notice for a full refund of your deposit.
NO REFUNDS for missed bookings or late cancellation / reschedules.
Please contact us at firstname.lastname@example.org or 403-995-0427 to cancel or reschedule. No Shows = No Refund.
Damage to escape rooms or party room may result in additional charges.
Merchandise - No Refunds